Market Financial Center Manager - Middlesex Market
Core
Supports a cluster of financial centers in designated markets as a backup leader, managing client traffic, business results, and operational excellence.
Role type
Middle-market financial center manager (backup)
Builds
Client-centric environments and operational routines for Bank of America financial centers
Domain
Consumer banking / Financial services
Deliverable
product features
Required skills
Coaching, Customer Service Management, Performance Management, Risk Management, Financial Acumen, Team Leadership, Business Operations Management, Recruiting, Problem Solving, Prioritization
Preferred skills
Hiring and developing direct reports, Experience in consumer banking/financial services, Mortgage, Retail, or Hospitality
Technologies
Microsoft Office
Responsibilities
Operates as a backup financial center leader, Manages client traffic and routing, Drives operational excellence, Manages business results through coaching, Creates a world-class client experience environment, Manages market-level initiatives
Seniority
Manager, hands-on IC
