Customer Quality, Staff Engineer
Core
Customer-facing quality engineer ensuring product reliability and meeting customer requirements for semiconductor and optics products.
Role type
Staff Engineer, Customer Quality (CQE)
Builds
Customer quality programs, qualification plans, and reliability assessments for IC and Optics products.
Domain
Semiconductor / Optics manufacturing and reliability
Deliverable
client delivery
Required skills
Semiconductor fabrication knowledge, packaging technologies, device physics, reliability qualification, failure analysis, cross-functional leadership, 8D problem-solving, executive communication
Preferred skills
Wafer process expertise, assembly processes, manufacturing experience, optics process knowledge
Technologies
Microsoft Office (PowerPoint, Excel)
Responsibilities
Lead executive reviews, assess reliability risks, drive cross-functional problem-solving, host customer engagement activities, manage quality communications and PCNs, integrate customer requirements into QMS, drive quality improvement projects.
Seniority
Staff, hands-on IC with strategic customer impact