Consumer Investments Money Movement Service Representative - Pennington, NJ
Core
Provide quality service and operational support for Bank of America/Merrill clients and internal advisors via inbound/outbound calls and transaction processing.
Role type
Frontline customer service and transaction processing representative
Builds
Routine financial transactions, account openings, trade processing, and payment processing for Merrill clients
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Transaction processing, fraud prevention, data entry, active listening, problem solving, risk management
Preferred skills
Call center experience, money movement transaction experience, multi-tasking
Technologies
None explicitly stated
Responsibilities
Process transactions according to established procedures, handle routine operational functions, cover functional areas like account opening and payment processing, assist with phone calls and processing queues
Seniority
Entry-level, individual contributor