VP, Tech Programs & Operations Modernization
Core
Lead cross-functional transformation programs for Technology and Operations, ensuring alignment with enterprise strategy and delivering measurable business outcomes through Agile methodologies.
Role type
Senior Program Leader (VP level)
Builds
Enterprise Agile initiatives, modernized operations footprint, and AI adoption pipelines for servicing functions.
Domain
Financial Services / Technology Operations / Agile Transformation
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Enterprise Agile/SAFe leadership, cross-functional program management, budget forecasting and financial governance, risk management, stakeholder alignment, AI use case identification, operations modernization strategy, team coaching on Lean-Agile principles.
Preferred skills
Deep knowledge of servicing/collections operations, experience leading complex cross-functional initiatives at enterprise scale, track record of high-impact business/tech transformation, ability to lead across geographies.
Technologies
Scaled Agile Framework (SAFe), Agile Release Trains (ARTs)
Responsibilities
Lead large-scale enterprise Agile initiatives using SAFe; manage cross-functional technology and business resources across the Agile delivery lifecycle; coordinate delivery across ARTs and external partners; develop and execute program plans and communicate status/risks to leadership; own and manage overall program budget; coach leaders on Lean-Agile principles; establish communication strategies and standardize delivery practices; drive continuous improvement of ART agility; evangelize AI adoption and build AI use case pipelines; lead modernization of the Operations footprint.
Seniority
VP level, strategic leadership with hands-on program execution
