Sr Operations Manager
Core
Managing a unit for a site, region, or product line within the bank's internal operations, focusing on credit offerings fulfillment and process improvement.
Role type
Sr Operations Manager (Credit Operations)
Builds
Credit offerings fulfillment and servicing for Business Banking, Global Wealth & Investment Management, Commercial, Corporate, Leasing, and Trade products.
Domain
Banking / Credit Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Syndicated/Commercial loan experience, Loan IQ proficiency, complex legal documentation analysis, budget and expense management, process development and implementation, employee performance management, data and metrics analysis
Preferred skills
GFS experience, adaptability to evolving environments, advanced proficiency in Windows/Excel/Word/Outlook, effective problem-solving
Technologies
Loan IQ, GFS, Windows, Excel, Word, Outlook
Responsibilities
Manages staffing levels and capacities, prioritizes employee development, oversees end-to-end processes ensuring policy adherence, develops and analyzes procedures to enhance activities, implements improvements to drive growth and identifies KPIs, aligns bank priorities to employee metrics and goals
Seniority
Senior, hands-on IC with managerial responsibilities
