Registered Pharmacy Technician - Express Scripts Canada
Core
Process prescription refills, adjudicate claims, and manage member communications for a pharmacy operations center.
Role type
Registered Pharmacy Technician (Operations)
Builds
Prescription fulfillment and member service workflows
Domain
Healthcare / Pharmacy Benefit Management
Required skills
Prescription processing, Claims adjudication, Member communication, Inventory management, Data entry, Regulatory compliance
Preferred skills
Bilingualism (French & English), Kroll software proficiency
Responsibilities
Process prescription refills through Kroll, Answer and resolve customer issues per Ontario College of Pharmacist regulations, Fax and call renewal requests to doctors, Respond to audit/recall requests from insurance plans, Replenish and maintain pharmacy supplies, Package and ship medications, Perform inventory counts and adjustments
Seniority
Entry to Mid-level, hands-on IC