Operating Effectiveness Lead Analyst
Core
Lead cross-functional Lean Six Sigma projects to drive transformation, value delivery, and quality improvements in global claims adjudication and healthcare operations.
Role type
Senior Operating Effectiveness Lead Analyst (Lean Six Sigma)
Builds
Improved operational workflows, quality control systems, and data-driven insights for International Health lines of business.
Domain
Healthcare / Insurance / Process Excellence
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Lean Six Sigma Black Belt, root cause analysis, hypothesis testing, regression analysis, change management, stakeholder engagement, risk-based sampling, SPC, FMEA, HIPAA compliance, BI tooling
Preferred skills
COPC/ISO knowledge, Master's degree, healthcare BPO/RCM/payer/provider process experience, statistical programming (R/Python)
Technologies
Power BI, Tableau, Minitab, R, Python, Excel
Responsibilities
Lead end-to-end LSS projects converting VOC to CTQs; drive Lean/Kaizen interventions for waste elimination; design and optimize Quality Management Systems (QMS); apply advanced analytics to identify drivers of denials and rework; coach and certify Green Belts; manage change adoption across global operations.
Seniority
Senior, hands-on IC with leadership responsibilities