HIH–IT Project Management Senior Analyst
Core
Evaluate, measure, and improve business processes by identifying operational inefficiencies, analyzing data, and developing sustainable process improvements to drive productivity and cost optimization.
Role type
Senior IT Project Management Analyst (Business Process Improvement)
Builds
Operational efficiency, repeatable process improvements, and business transformation initiatives
Domain
Health Services / Operations / Business Process Management
Deliverable
dashboards & analysis
Required skills
Business process analysis, Data analysis, Root cause analysis, Process mapping, Stakeholder collaboration, Project tracking, Change management support, KPI monitoring, Documentation, Microsoft Excel
Preferred skills
Lean/Six Sigma methodologies, Business transformation experience, Power BI/Tableau proficiency, Process reengineering
Responsibilities
Analyze and document current business processes, Identify process gaps and improvement opportunities, Develop and recommend process improvement solutions, Collect and analyze operational data and metrics, Create dashboards and performance summaries, Monitor KPIs and process effectiveness, Conduct root cause analysis and recommend corrective actions, Collaborate with stakeholders to gather requirements, Present findings and recommendations, Track project actions and risks, Support implementation of new processes and tools, Support change management and adoption activities, Research industry best practices, Resolve non-routine operational issues, Maintain process documentation and governance standards, Partner with cross-functional teams to improve efficiency, Contribute to business transformation efforts
Seniority
Mid-Senior, hands-on IC