IT Support - Cape Town Distribution Centre
Core
Provide hands-on IT support, hardware troubleshooting, and 'smart hands' assistance for a distribution center team.
Role type
IT Support Technician (Level 1/2)
Builds
Desktops, peripherals, and network connectivity for warehouse staff
Domain
Logistics / Distribution Center
Required skills
Hardware troubleshooting, OS installation and imaging, Active Directory management, network cabling, asset management, vendor coordination
Preferred skills
Industrial environment experience, Android device support (Honeywell/Zebra/Newland)
Technologies
Windows, macOS, Active Directory, Google Workspace, LAN, patch cabling
Responsibilities
Resolving IT support tickets, troubleshooting and replacing hardware (computers, monitors, printers, scanners), installing and configuring PC software, performing OS re-imaging, managing assets, installing patch cabling, supporting A/V equipment, providing after-hours standby support
Seniority
Mid-level, hands-on IC