AI Transformation & Automation Lead (m/w/d)
Core
Lead the AI transformation and automation strategy, building scalable workflows and intelligent agent solutions to drive measurable business impact across the organization.
Role type
Senior AI Transformation & Automation Lead (Hands-on IC)
Builds
Scalable AI workflows, intelligent agent applications, and automated processes for Support, Operations, Finance, HR, and Sales.
Domain
Healthcare / AI & Automation
Deliverable
production ML models
Required skills
AI & Automation strategy, Agent orchestration (RAG, Tool Use, Guardrails, Human-in-the-Loop), Workflow automation (Power Platform, Make, Zapier, n8n), Process analysis, Business case evaluation, Stakeholder management, Governance & Compliance
Preferred skills
Local LLMs / Self-Hosted Models, API/Webhook integration, CRM/Ticketing/Knowledge Base automation, Consulting/Transformation experience
Technologies
Anthropic (Claude, Claude Code), Power Platform, Make, Zapier, n8n, RAG, LLMs
Responsibilities
Build and evolve the AI Tool Radar with cost-benefit analysis; Analyze and prioritize automation use cases; Implement and roll out automations across departments; Develop and orchestrate Agent applications; Integrate systems with CRM, Ticketing, and internal tools; Enable teams through training and prompt/workflow templates; Establish governance and quality standards; Measure success via KPIs (time savings, error rate, adoption, cost).
Seniority
Senior, hands-on IC
