Projektleiter Kundendienst Sicherheitstechnik (m/w/d)
Core
Lead a team of ~15 service technicians to ensure reliable maintenance support for security technology clients.
Role type
Senior Service Team Lead (Security Technology)
Builds
Maintenance contracts and service operations for security systems
Domain
Security technology / Building automation
Required skills
Team leadership, technical coordination, complex troubleshooting, solution-oriented problem solving, contract management (via careerplan.io/jobs/2559532-projektleiter-kundendienst-sicherheitstechnik-mwd-at-bauer-elektroanlagen-sud-gmbh-co-kg)
Preferred skills
Experience in service or technical customer support, structured working style
Technologies
Fire alarm systems, intrusion detection systems, video surveillance, access control systems
Responsibilities
Manage and organize maintenance contracts in the security technology sector, provide technical and disciplinary leadership to a team of approximately 15 service technicians, serve as the central contact for customers regarding technical and organizational issues, support coordination of service interventions and fault rectifications, analyze and resolve technical faults in complex special cases on-site (as needed), develop solution-oriented approaches for customer requests and challenging project situations
