(Senior) Project Manager (d/w/m) - Customer Implementation
Core
You manage end-to-end customer implementation projects for Rulemapping's machine-readable legal technology platform, steering teams to deploy digital decision-making procedures.
Role type
Senior Project Manager (Customer Implementation)
Builds
Custom no-code legal automation solutions for government and enterprise clients
Domain
GovTech / LegalTech / SaaS Implementation (via careerplan.io/jobs/2511234-senior-project-manager-dwm-customer-implementation-at-rulemapping-solutions-gmbh)
Deliverable
production ML models
Required skills
Project management, stakeholder management, process design, KPI analysis, cross-functional team leadership, solution-oriented problem solving
Preferred skills
Experience in management consulting, tech/digital focus, public sector, complex SaaS implementation
Technologies
No-code platforms, UI configuration, API integrations, AI modules
Responsibilities
Lead interdisciplinary project teams of automation engineers and legal experts; manage project timeline, quality, and controlling; act as primary customer contact from contract signing to go-live; configure and implement customer-specific solutions; define and analyze KPIs for service improvement; collaborate with Product & Tech on technical questions; support Sales in preparation of business activities
Seniority
Senior, hands-on IC
