Beauty Coach (m/w/d)
Core
Central contact for customers guiding them through a 40–100 day skincare transition phase with individual care programs.
Role type
Beauty Coach (Customer Success)
Builds
Individual skincare routines and transition programs for customers
Domain
Natural cosmetics / Dermatology
Required skills
Skincare expertise, customer consultation, structured program design, documentation, empathy, routine building
Preferred skills
Experience in beauty/pharmacy/dermatology, understanding of skin types, knowledge of natural cosmetic mechanisms
Technologies
None stated
Responsibilities
Create individual care programs based on skin info and lifestyle, accompany customers during the transition phase, answer questions on product usage and selection, support independent partners with consultation, document customer progress and quality assurance
Seniority
Entry to Mid-level, hands-on IC