Product Owner- (CX and Mobile app - Insurance)
Core
Driving execution and harmonization of customer-centric servicing journeys within a global insurance mobile app, ensuring product consistency across countries while delivering data-driven post-launch enhancements.
Role type
Senior Product Owner (Mobile App & Insurance)
Builds
Global insurance mobile app features and servicing journeys
Domain
Insurance / Mobile Applications
Deliverable
product features
Required skills
Product ownership, requirements harmonization, roadmap prioritization, user story authoring, business case development, stakeholder engagement, release management, test design, defect triage, data analytics design, API integration validation, app-store readiness, SQL, business intelligence tools
Preferred skills
Large-scale transformation delivery, mobile app ecosystem familiarity, regulated customer communications, global team collaboration
Technologies
Jira, Confluence, Figma, Google Analytics, Mixpanel, Tableau, PowerBI, iOS, Android
Responsibilities
Coordinate requirements across global markets, define and prioritize capability roadmap, design data and analytics solutions, manage backlog and release calendar, orchestrate UAT and stakeholder sign-offs, monitor post-launch metrics and funnel data
Seniority
Senior, hands-on IC