Senior Operations Manager
Core
Senior Operations Manager coordinating operational activities, optimizing internal processes, and ensuring effective team interaction for a national educational ecosystem project.
Role type
Senior Operations Manager
Builds
Internal operational processes and cross-functional coordination for a national EdTech initiative
Domain
Education Technology (EdTech) / Government Technology (GovTech)
Required skills
Operations Management, OKR management, Jira, process optimization, automation, stakeholder management, project management
Preferred skills
Experience with government institutions, international organizations, donor projects, legal/financial processes, AI tools
Technologies
Jira, AI tools
Responsibilities
Support Head of Operations in managing operational processes and strategic priorities, coordinate resolution of complex operational issues, ensure interaction between operational, legal, financial, technical, administrative, and HR teams, coordinate OKR setting and tracking, analyze operational metrics, identify process bottlenecks and implement efficiency solutions, initiate and implement automation of routine processes, organize and improve Jira task management, develop and update internal regulations and knowledge base
Seniority
Senior, hands-on IC
