Intermediated Sales Support
Hybrid
Core
Provide clear, responsive guidance and support to SME broker partners to help them deliver outcomes for customers and adopt digital processes.
Role type
Intermediated Sales Support Specialist
Builds
Smooth broker experience via digital platform adoption and adviser panel management
Domain
Insurance (Group Protection) + Broker Support
Deliverable
product features
Required skills
Clear verbal and written communication, telephony capability, customer service experience, digital tool proficiency, organizational skills, proactive problem-solving
Responsibilities
Handling broker queries, sharing helpful information, guiding brokers on digital processes, managing an adviser panel, strengthening broker network relationships
Seniority
Individual Contributor