Underwriting Operations Technician-Inspection Department
Core
Supports the Commercial Lines Inspection department by managing complex inspection-related tasks, resolving exceptions, and ensuring high-quality processing standards.
Role type
Operations Technician (Insurance Underwriting Support)
Builds
Inspection workflows and processing outcomes for commercial lines
Domain
Insurance / Commercial Lines
Required skills
problem-solving, critical thinking, quality assurance, attention to detail, process improvement, organizational skills
Preferred skills
insurance operations experience, commercial lines experience, Microsoft Excel proficiency, OneNote proficiency
Responsibilities
Manage and resolve complex inspection-related tasks and inquiries; Conduct quality reviews and audits of work completed by the centralized processing team; Assist Underwriters, agents, inspection vendors, and carriers with escalated matters; Monitor inspection workflows to ensure compliance with company guidelines; Assist in onboarding and training of new team members
Seniority
Individual Contributor, operational support