Employee-Facing Technology Products Communications Lead - Vice President
Core
Shape how employees learn about, prepare for, and get support during technology changes, from updates to outages.
Role type
Senior IC employee-facing technology communications lead
Builds
Clear communications for employee-facing technology applications, platforms, and systems
Domain
Financial services / Enterprise technology
Required skills
Enterprise communications, incident/crisis communications, cross-functional planning, complex technology translation, project management, strategic advising
Preferred skills
Technology/financial services communications, change management, multimedia production, communications effectiveness measurement
Responsibilities
Manage requests, reviews, approvals, and distribution for employee technology communications; Write and deliver communications about technology changes, updates, outages, and awareness campaigns; Partner with incident, product, and regional teams to issue timely notices and status updates; Plan communications for major technology programs and migrations; Maintain incident communications playbooks and templates; Build partnerships across technology, program, product, and employee experience teams
Seniority
Senior, hands-on IC
