Staff Product Manager - Personalization
Core
Lead the product strategy and roadmap for shared ranking, fan understanding, and predictive capabilities powering personalization across StubHub's consumer product.
Role type
Staff Product Manager (Personalization)
Builds
Shared personalization systems for Search, Discovery, and CRM flows
Domain
Live events ticketing / E-commerce
Deliverable
production ML models
Required skills
Product strategy, roadmap planning, model objective definition, signal weighting, experiment design, stakeholder management, technical fluency in ML pipelines
Preferred skills
Experience with ranking systems, predictive lifecycle modeling, CRM/Growth partnership
Technologies
Ranking systems, predictive models, data pipelines, serving architecture
Responsibilities
Own the personalization strategy and multi-year plan for ranking and taste modeling; Define product principles for personalized experiences; Build a unified system serving multiple surfaces; Turn fan understanding into a durable asset; Prove incremental impact on repeat purchase and lifetime value; Lead the technical conversation on models and architecture
