Electronic Banking Berater im Team eBanking Geschäftskunden
Core
Provide telephone and written support and consulting for corporate customers regarding electronic banking solutions, including payment traffic, online banking software, and account management.
Role type
Senior IC customer success consultant (electronic banking)
Builds
Electronic banking services and support for corporate clients
Domain
Banking / Fintech
Deliverable
client delivery
Required skills
Electronic banking knowledge, SEPA, EBICS, FinTS, SFirm, StarMoney, remote support, customer consultation, software installation, training
Preferred skills
Commercial or banking education, IT affinity, analytical thinking, problem-solving
Responsibilities
Advise and support corporate customers on electronic payment traffic and online banking software, conduct software installations and remote training, analyze customer needs to improve service processes
Seniority
Mid-level, hands-on IC