Senior Systems Engineer (IT Service Delivery)
Core
Senior Systems Engineer responsible for Site Resiliency Engineering, Incident Management, and maintaining/improving the SaaS environment for financial institutions.
Role type
Senior IC Systems Engineer (IT Service Delivery)
Builds
SaaS trading solutions for buy- and sell-side financial institutions
Domain
Financial Technology / Cloud Infrastructure
Required skills
Windows engineering, VMware, AWS, Azure, Citrix, Linux, Cisco, configuration management, automation, source control, incident management, capacity planning, patch management, scripting, networking, Active Directory, storage administration
Preferred skills
RedHat Linux, SNOW, weekend on-call availability, datacenter visits
Technologies
VMware, AWS, Azure, Citrix, Windows, Linux, Cisco, SNOW
Responsibilities
Proactively identify and remediate performance, capacity issues, and resiliency weaknesses; Provide L2-3 support for incidents and host operations; Implement resilient design best practices; Perform diagnosis and remediation of complex issues across servers, storage, virtualization, and Citrix environments; Drive process improvements and operational best practices including client onboarding/offboarding; Participate in creation of RCA for critical outages; Perform patch management and automate tasks with basic scripting; Provide system performance tuning, optimization, and capacity planning; Conduct on-site Datacenter visits.
Seniority
Senior, hands-on IC
