National Performance Director, Business Banking
Core
Design and embed a national performance framework covering customer growth, lending, deposits, and portfolio quality for a relationship-led Business Bank.
Role type
Senior IC strategy & operations leader (business banking)
Builds
National performance framework, workforce capability plans, technical competence/accreditation systems, and risk-based lending oversight.
Domain
Banking (Business/Commercial/Corporate)
Required skills
Strategy translation, performance management, workforce planning, technical competence framework design, risk-based coaching, data analysis, stakeholder influence, change management
Preferred skills
Experience in large-scale relationship-led or geographically dispersed environments, building performance frameworks in regulated environments, recruiting and mobilizing teams through transformation
Technologies
None stated
Responsibilities
Translate business banking strategy into clear national and local performance plans; build performance MI and forecasting; lead workforce planning and team deployment; create technical competence and accreditation frameworks; establish risk-based first-line lending oversight; identify performance and lending-quality risks; use data for root-cause analysis; build performance disciplines across a dispersed business
Seniority
Senior, hands-on IC
