Technical Specialist, Strategic Resolution Group
Core
Manage and investigate complex property casualty claims including latent injury, toxic tort, environmental, and construction cases to ensure timely and fair resolution.
Role type
Senior claims specialist (technical)
Builds
Resolved claims and settlements for property casualty insurance customers
Domain
Insurance / Property Casualty
Deliverable
client delivery
Required skills
claims management, liability evaluation, settlement negotiation, litigation management, coverage analysis, reserve establishment, stakeholder communication, conflict resolution, policy interpretation, state insurance regulations
Preferred skills
advanced Microsoft Office, enterprise technology systems, AI tool adaptation, mentorship
Technologies
claims management systems, Microsoft Office, enterprise platforms
Responsibilities
Investigate complex claims from first notice of loss through resolution; negotiate settlements with claimants and attorneys; coordinate with counsel for litigation management; establish reserves and issue payments; mentor junior claim representatives; adapt to new technology implementations including AI.
Seniority
Mid-level, hands-on IC