Banking Operations - Senior Product Manager
Core
Primary liaison between Banking Operations, business stakeholders, and technology delivery teams to drive delivery, adoption, and optimization of operational platforms and processes.
Role type
Senior Product Manager (Banking Operations)
Builds
Operational platforms, processes, and technology-enabled initiatives for internal users and external customers
Domain
Banking / Financial Services
Required skills
Product management, stakeholder alignment, issue tracking, release management, performance monitoring, roadmap development, cross-functional communication, business oversight, continuous improvement
Preferred skills
Financial institution system product management, deposits/loans specialization
Technologies
IBS Insight, online banking platforms, Salesforce, Microsoft Office, Excel, SQL
Responsibilities
Manage intake, prioritization, tracking, and resolution of operational and technology issues; coordinate customer-facing escalations; lead testing and release readiness; monitor product performance and metrics; establish governance processes; support product roadmap development; provide final sign-off for strategic initiatives; drive continuous improvement efforts
Seniority
Senior, hands-on IC
