Associate Claim Representative - Auto Damage
Core
Associate Claim Representative handling auto damage claims, investigating incidents, assessing coverage, and resolving claims for personal and business insurance.
Role type
Associate Claim Representative (Auto Damage)
Builds
Insurance claim resolutions and payments
Domain
Insurance / Property Casualty
Deliverable
client delivery
Required skills
claim investigation, coverage assessment, fraud detection, claim reserve calculation, payment processing, customer communication, record keeping, adaptability to new technology
Preferred skills
AI and digital transformation learning, conflict resolution, sound judgement
Technologies
Microsoft Office (Word, Excel, Outlook), claim management systems
Responsibilities
Participate in structured training classes, assess coverage to determine compensability, investigate claims by gathering information, partner with resources to obtain evidence, assess claims for potential fraud, establish claim reserves and issue payments, communicate claim status to all parties, maintain accurate records in claim management systems, adapt to new workflows and technology implementations, acquire and maintain relevant Insurance License(s)
Seniority
Associate (entry-level to mid-level training program)