CHARGE(E) DE SINISTRES AUTO ET IRD (H/F)
Core
Manage material damage and civil liability insurance claims for personal auto and multi-risk home policies, guiding policyholders through the claims process from opening to closure.
Role type
Claims adjuster (auto and multi-risk home)
Builds
Claims resolution and customer support for property insurance products
Domain
Insurance (property and liability)
Deliverable
client delivery
Required skills
Claims instruction, liability determination, coordination with repairers and technical experts, third-party recovery management, multi-channel communication
Preferred skills
Legal or insurance background, customer advisory, adaptability
Technologies
None stated
Responsibilities
Contact policyholders via phone to gather claim details and determine applicable coverage; Determine liabilities and potential exemptions; Coordinate with technical experts, approved repairers, and service teams; Manage third-party recovery claims; Process claims autonomously within defined processes
Seniority
Junior to Mid-level, entry to established professional