Loan Acquisition Specialist
Core
Empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses.
Role type
Loan Sales Specialist
Builds
Personal loans, credit cards, and other financial products for nonprime customers
Domain
Financial Services / Consumer Lending
Required skills
Multitasking, Customer empathy, Relationship management, Loan lifecycle management, Compliance adherence, Multi-channel communication, Goal orientation, Insurance education
Preferred skills
Sales experience, Collections experience, Customer Service experience, Spanish language proficiency
Technologies
Phone, Email, Chat, In-house systems
Responsibilities
Manage the life cycle of loans including collections activities, Engage with customers through multiple technological channels, Clearly educate and inform customers on optional insurance products, Develop new connections and maintain ones by engaging customers throughout the loan process
Seniority
Entry level