Wealth Operations Manager (14321)
Core
Design and lead the operational capability for Investec's UK Wealth proposition, ensuring the operating model supports client needs, commercial objectives, and regulatory requirements.
Role type
Senior IC Wealth Operations Manager
Builds
End-to-end operational capability, processes, controls, governance, and outsourcing arrangements for the UK Wealth proposition
Domain
Banking and Wealth Management
Required skills
Operational leadership, CASS framework design, operating model design, UK regulatory compliance, Consumer Duty implementation, outsourced relationship management, operational resilience, risk management
Preferred skills
Change management, stakeholder influence, problem-solving
Technologies
CASS framework, operational resilience tools
Responsibilities
Provide operational leadership for the UK Wealth proposition; Define and establish end-to-end operational capability; Design and implement the operational CASS framework; Translate operational requirements into clear deliverables; Identify and resolve capability gaps; Take accountability for day-to-day operational delivery; Oversee key outsourced delivery relationships; Embed Consumer Duty and risk management into operational design
Seniority
Senior, hands-on IC