CareerPlan

General Manager - Customer Operations Risk

Melbourne OfficeFull-time2026-10-21 → 2026-10-23
Hybrid

Core

Design and build a new Line 1 risk and compliance function covering Financial Crime, Adviser Governance, and External Dispute Resolution for a wealth management platform.

Role type

Senior General Manager, Line 1 Risk & Compliance

Builds

A dedicated Line 1 risk capability and operating model from scratch

Domain

Financial Services / Wealth Management / Risk & Compliance

Required skills

Line 1 risk design, Financial Crime (AML/KYC/Fraud), Adviser Governance, Regulatory knowledge (ASIC/APRA/AUSTRAC), Team leadership, Control implementation

Preferred skills

Agile ways of working, Automation strategy, Executive communication

Technologies

None stated

Responsibilities

Design and implement controls for financial crime and adviser governance, Lead multidisciplinary team, Manage incidents and remediation, Represent function in Board and regulator discussions

Seniority

Senior, hands-on IC