KYC Operations Manager, Officer
Core
Manage a team of KYC Specialists to deliver end-to-end AML/KYC processes for customer onboarding, periodic reviews, and event-driven reviews, ensuring compliance with State Street's AML Policy and Standards.
Role type
Senior IC KYC Operations Manager
Builds
Customer Identification Program (CIP), Customer Due Diligence (CDD), and Enhanced Due Diligence (EDD) services for State Street's Business Units globally
Domain
Financial Services / Anti-Money Laundering (AML) / Compliance
Required skills
Team supervision and workload management, AML/KYC regulatory knowledge, Risk assessment, Quality assurance oversight, Stakeholder relationship management, KPI management, Recruitment
Preferred skills
State Street procedures knowledge, AML/Financial crime training completion, Coaching and developing staff
Technologies
Microsoft Excel, Microsoft Word
Responsibilities
Monitor and manage team workload and priorities, Recruit team members, Facilitate AML awareness training, Oversee team quality and productivity, Manage KPIs, Perform or oversee CIP/CDD/EDD due diligence
Seniority
Senior, hands-on IC with team leadership