Assistant Vice President - Claims
Core
Manages service centers and satellite branches to ensure high-quality, timely claim investigation and resolution for clients.
Role type
Senior management claims operations leader
Builds
Efficient claims service delivery and branch operations
Domain
Insurance / Claims Management
Required skills
Claims adjudication, staff management, budgeting, reserve analysis, workflow optimization, policy administration, performance management, client relations
Preferred skills
AIC, ARM, or CPCU designations
Technologies
Claims adjudication systems
Responsibilities
Monitor claim volume and staffing levels; prepare and manage annual budgets; establish service center objectives; guide supervisors on claim investigation; analyze reserve adequacy; administer policies and procedures; select, train, and develop department staff; inform senior management of operational issues; participate in sales presentations to support revenue objectives.
Seniority
Senior, hands-on IC