CareerPlan

Global Head of Sanctions Operations & NAM Payments Operations, MD

New York, NY, USFull-time2026-11-06 → 2026-11-09

Core

Senior leadership role providing global accountability for Sanctions Operations and senior leadership for North America Payments Operations, ensuring safe, resilient, and efficient execution of critical U.S. and Canadian payment and settlement activities.

Role type

Managing Director, Global Head of Sanctions Operations & NAM Payments Operations

Builds

Global sanctions control environment and resilient payments infrastructure for Citi

Domain

Banking, Payments, Sanctions Compliance, Financial Crime

Required skills

Global operations leadership, Sanctions screening and investigations, Payments operations management, Risk management, Regulatory compliance, Strategic transformation, Automation and AI adoption, Stakeholder influence

Preferred skills

Experience with Fedwire, CHIPS, FedACH, RTP, FedNow, Lynx, ACSS, SWIFT ISO 20022, Financial crime compliance, Operational resilience

Technologies

Fedwire, CHIPS, FedACH, RTP, FedNow, Lynx, ACSS, SWIFT ISO 20022, Automation, Artificial Intelligence, Advanced Analytics

Responsibilities

Lead global Sanctions Operations organization and NAM Payments Operations; Define and execute strategic vision for both areas; Drive transformation initiatives involving automation and AI; Maintain end-to-end accountability for sanctions screening and investigations; Provide leadership oversight of U.S. and Canadian clearing and settlement activities; Partner with Technology, Compliance, Risk, and Legal to ensure operational excellence and regulatory readiness.

Seniority

Managing Director, Senior Leadership