Callback Representative for Staff Assisted Transactions
Core
Intermediate-level analyst supporting Wealth Banking Operations by authenticating client instructions and validating high-value financial transactions.
Role type
Intermediate IC transaction validation analyst
Builds
Validated wire transfers, ACH requests, asset transfers, trade settlements, and loan disbursements for wealth banking clients
Domain
Wealth banking operations and transaction processing
Required skills
Client authentication, transaction validation, wire transfer processing, ACH processing, asset security transfers, loan draw processing, regulatory compliance (Dodd-Frank, BSA, SWIFT), complex document review, high-volume data entry
Preferred skills
Knowledge of investments, commercial lending, AI tool implementation
Technologies
Microsoft Office, processing systems
Responsibilities
Complete minimum 60 daily client callbacks for transaction authentication, verify signatures and authority-to-transact, execute wire transfers and ACH requests, review investment agreements and legal documents, collaborate with global teams, resolve client inquiries, track activity volumes for reporting
Seniority
Intermediate, hands-on IC