Associate, Client Services
Hybrid
Core
Primary point of contact for client service matters, owning service cases from start to finish and managing inbound enquiries for property tax clients.
Role type
Associate, Client Services
Builds
Client relationships and service delivery for property tax clients
Domain
Professional services / Property Tax
Deliverable
client delivery
Required skills
Communication, relationship-building, problem-solving, organization, proactive mindset, sales
Responsibilities
Own client service cases from start to finish, manage inbound enquiries across multiple channels, identify upsell and cross-sell opportunities, collaborate with internal teams, maintain accurate client records, escalate complex queries