Commercial Conduct Risk & Governance Lead
Core
Provide practical conduct advice and manage regulatory risks to ensure good customer outcomes across commercial propositions, communications, and decisions in the energy sector.
Role type
Senior IC conduct risk and governance lead
Builds
Customer-centric commercial propositions and compliant regulatory frameworks
Domain
Energy (gas and electricity supply)
Deliverable
dashboards & analysis
Required skills
regulatory compliance, conduct risk management, risk assessment, stakeholder influence, policy review, data analysis, governance reporting
Preferred skills
energy sector knowledge, gas and electricity supply Standard Licence Conditions (SLCs)
Technologies
customer and conduct data systems
Responsibilities
Provide practical advice on customer propositions and commercial decisions; Identify and manage conduct and regulatory risks; Translate complex regulatory requirements into business guidance; Monitor regulatory developments; Support governance forums and risk assessments; Review policies and procedures; Use data to identify emerging risks; Produce reporting for senior stakeholders