Analyst, Client Services & Operations
Core
Support day-to-day execution of client servicing and internal operational workflows for the Galaxy Asset Management team.
Role type
Analyst, Client Services & Operations
Builds
Client servicing workflows, data requests (DDQs, RFPs), and reporting materials
Domain
Digital assets and asset management
Deliverable
client delivery
Required skills
Client services experience, project and time management, business acumen, attention to detail, diagnostic and analytical skills, problem-solving
Preferred skills
MS Office proficiency, database usage, understanding of private fund structures
Responsibilities
Reactively service clients by responding to ad-hoc requests, analyze client requests and implement solutions, partner with internal functions (FinOps, Legal, Compliance), track deliverables and deadlines, leverage systems and automation to improve workflows, backup Client Managers, coordinate data requests, prioritize requests based on tier and urgency, identify process improvement opportunities