Ops WFM Forecasting Analyst Intern F/M
Core
Predict future operations volumes to enable correct staffing and maintain service levels in a global insurance environment.
Role type
Intern, forecasting analyst
Builds
Long-term volume forecasts for specific business units and lines of business
Domain
Insurance operations, workforce management
Deliverable
production ML models
Required skills
Python (pandas, numpy, scikit-learn, statsmodels), statistics and probability, time series analysis, data validation, Microsoft Excel
Preferred skills
Prophet, SQL, cloud platforms (AWS, Azure, GCP, Databricks, Snowflake), Git/GitHub, BI tools (Power BI)
Technologies
Python, Prophet, pandas, numpy, scikit-learn, statsmodels, Excel, SQL, AWS, Azure, GCP, Databricks, Snowflake, Power BI, Git
Responsibilities
Support production of long-term volume forecasts and document assumptions; compare actuals with forecasts to improve accuracy; analyze data for trends and outliers; maintain and improve forecasting models; collaborate on data accuracy and validation processes; assist with data upload and ad-hoc analysis
Seniority
Intern
