Casualty Claims Handler
Core
Handle liability claims for public sector clients, investigating injuries, making liability decisions, and negotiating settlements.
Role type
Casualty Claims Handler
Builds
Liability claim resolutions for public sector clients
Domain
Insurance / Legal
Deliverable
client delivery
Required skills
Policy wording interpretation, Injury claim valuation, Civil Procedure Rules knowledge, Claims Portal proficiency, Loss adjuster instruction, Settlement negotiation, Legal timescale compliance
Preferred skills
Insurance market knowledge, Reserving philosophies, Digital claims system usage, Stakeholder relationship building
Technologies
Digital claims handling system, Claims Portal
Responsibilities
Establish cover for claims, Record claims on digital system, Investigate liability claims, Make liability decisions, Negotiate settlements, Ensure compliance with legal timescales and SLAs
Seniority
Individual Contributor