Claims Handler
Core
Handle allocated claims for major clients, investigating liability and property claims to determine actions and resolve cases.
Role type
Claims Handler
Builds
First-class proactive claims handling service for major clients
Domain
Insurance / Casualty
Deliverable
client delivery
Required skills
Claims management (cradle to grave), Property claims, Liability claims investigation, Injury claim valuation, Civil Procedure Rules knowledge, Claims Portal usage, Personal caseload management
Preferred skills
Employer's Liability claims, Public Liability claims, Reserving strategies
Technologies
Claims Portal
Responsibilities
Liaise with insurers, policyholders, and brokers; Obtain evidence and documentation; Determine appropriate actions to resolve cases; Prepare detailed reports on policy indemnity and legal liability; Negotiate settlements within authority limits; Maintain proactive communication; Handle cases according to documented procedures; Review and maintain proper reserves.