SVP Payments Regulatory Projects Program Manager, GWBGMT&O
Core
Leading the bank's portfolio of payments regulatory change initiatives across Singapore and key ASEAN markets, ensuring regulatory obligations are implemented effectively while maintaining operational resilience.
Role type
Senior Vice President, Payments Regulatory Projects Program Manager
Builds
Regulatory delivery roadmaps and end-to-end implementation for domestic and cross-border payments, transaction banking, cash management, and market infrastructure connectivity.
Domain
Banking, Payments, Regulatory Compliance, ASEAN Markets
Required skills
Payments domain expertise, Regulatory change management, Program governance, Stakeholder engagement, Technology delivery leadership, Risk management, Operational resilience, Executive reporting, Team leadership, Cross-border payments knowledge
Preferred skills
Deep expertise in Real-Time Payments, High-Value Payment systems, ACH and Domestic Clearing, Cross-Border and Correspondent Banking, Payment Gateway and Market Infrastructure, Government Collections and Treasury Payments, Tax and Customs Payment Platforms, QR and Digital Payment Platforms, National Payment Schemes, Regional Payment Linkages, Knowledge of specific payment infrastructures (FAST, PayNow, GIRO, MEPS+, DuitNow, RENTAS, PromptPay, BAHTNET, BI-FAST, BI-RTGS, NAPAS, CITAD, FPS, CHATS)
Responsibilities
Lead a portfolio of large-scale regulatory initiatives impacting Payments, Transaction Banking, Cash Management, Treasury, and Correspondent Banking; Define regulatory delivery roadmaps and oversee end-to-end implementation across Business, Operations, Technology, Risk, Compliance, and Finance; Translate regulatory requirements into executable business and technology delivery plans; Establish strong governance, budget management, stakeholder engagement, and executive reporting; Ensure timely delivery of regulatory commitments, remediation actions, audit findings, and industry-mandated initiatives; Manage program risks, issues, dependencies, and regulatory milestones; Serve as the Bank's subject matter expert for domestic and cross-border payments; Assess the impact of regulatory and market changes on payment operations, controls, technology platforms, and operating models; Advise stakeholders on implementation approaches, risks, and industry best practices; Act as a senior liaison with regulators, central banks, payment infrastructures, government agencies, and industry bodies; Represent the Bank in regulatory forums and industry working groups; Lead regulatory reviews, examinations, audits, and supervisory engagements; Monitor evolving regulatory and market infrastructure requirements across ASEAN markets; Lead technology workstreams supporting regulatory initiatives; Ensure regulatory requirements are translated into effective technology solutions; Oversee testing, implementation, production readiness, and deployment activities; Ensure solutions meet regulatory, security, risk, and operational resilience requirements; Monitor delivery quality, implementation risks, defects, and production issues; Ensure smooth transition into BAU support and stable post-go-live performance with minimal customer impact; Ensure strong governance, risk management, and control frameworks across the portfolio; Manage regulatory, operational, technology, cyber, and delivery risks; Partner with Compliance, Risk, Legal, and Internal Audit teams to maintain a strong control environment; Promote operational resilience, business continuity, and service stability across payment platforms; Build strong relationships with senior stakeholders across Business, Operations, Technology, Risk, Compliance, Finance, and Audit; Lead executive governance forums and provide clear communication to senior management and regulators; Develop and lead high-performing teams of portfolio managers, program managers, and delivery leads; Champion a people-first culture focused on employee engagement, development, inclusion, and well-being; Coach, mentor, and develop future leaders through structured development and succession planning; Foster a collaborative, accountable, and high-performing work environment; Lead with integrity, empathy, and authenticity while delivering strong business outcomes.
Seniority
Senior Vice President, Strategic Leadership & Program Management
