Trade Finance Operations - Team Head
Core
Oversees operational functions within trade finance back and middle office teams, ensuring process alignment with quality and client service standards in a global banking environment.
Role type
Senior management (Team Head) for Trade Finance Operations
Builds
Secure and efficient transaction processing for multinational clients
Domain
Banking / Trade Finance
Required skills
Trade Finance operations management, Staffing and performance management, SOP adherence and exception monitoring, Root cause analysis, Regulatory compliance framework design, Process re-engineering and automation, Data analytics, Complex trade finance structures expertise, Cross-functional partnership building
Preferred skills
Mandarin fluency, Operational transformation experience
Technologies
Automation tools, Data analytics platforms
Responsibilities
Oversee staffing, motivation, and performance review cycles for back and middle office teams; Ensure daily operations meet quality, turnaround time, and client service targets; Drive adherence to SOPs, monitor exceptions, and perform root cause analysis; Champion a permanent control framework for regulatory and risk standards; Lead or support strategic transformation projects including process re-engineering and automation; Provide subject matter expertise for complex trade finance structures; Build and maintain relationships with back office, front office, technology, legal, risk, and compliance functions
Seniority
Senior, hands-on IC (Management level)