CareerPlan

Operational Excellence Lead

London, England, GBFull-time£90k2026-11-02 → 2026-11-10

Core

Lead digital transformation and data-first initiatives to drive consistency, efficiency, and innovation across Underwriting Teams.

Role type

Senior Operational Excellence Lead (Underwriting)

Builds

Scalable, efficient, and automated systems and processes for the Underwriting function

Domain

Insurance / Underwriting / Digital Transformation

Required skills

Project management, Stakeholder management, Data analysis, Process mapping, Change management, IT system management, Business case development, Strategic planning, Vendor relationship management, Presentation skills

Preferred skills

Experience with Lloyd's market, Microsoft Visio proficiency, Insurance technology knowledge

Technologies

Microsoft Visio

Responsibilities

Lead key projects supporting Underwriting transformation and straight-through processing; Act as product owner for Underwriting systems and processes; Drive consistency across Underwriting Teams; Track developments in Insurance technology; Build relationships with external system and service providers; Manage multiple concurrent projects within the change management framework; Analyse complex data to produce strategies and business cases.

Seniority

Senior, hands-on IC