VP, Technology Infrastructure, Group Infrastructure & Platform Services
Core
Drive project delivery, change implementation, and lifecycle management for messaging and Microsoft 365 platforms in a large-scale banking environment.
Role type
VP, Technology Infrastructure (Messaging & M365)
Builds
Enterprise messaging infrastructure, Microsoft 365 workloads, and core communication platforms.
Domain
Banking / Enterprise IT Infrastructure
Required skills
Microsoft 365 workplace services, Email routing and SMTP architecture, Exchange high availability configurations, PowerShell scripting, Archiving and email policy management, Microsoft operating systems, Active Directory, LDAP, ADFS, Monitoring tools, Storage platforms, Backup solutions
Preferred skills
Mobility messaging solutions (BlackBerry, Intune, MDM/MAM), Virtualisation platforms
Responsibilities
Lead operation, maintenance, and continuous improvement of Microsoft 365 workloads and enterprise messaging infrastructure; Oversee core platforms including Microsoft Exchange (On-Premise, Hybrid, Online), Messaging gateway appliances, and Archival systems; Act as technical lead and escalation point for complex issues and major incidents; Continuously improve operational processes and SOPs; Provide technical leadership to engineering teams; Support production operations and service recovery.