Salesforce Solution Architect
Core
Lead the design and assurance of Salesforce solutions supporting the Firm's marketing, business development, and business management capabilities.
Role type
Senior Salesforce Solution Architect
Builds
Secure, scalable, and supportable solutions for lawyers and business teams globally across Sales Cloud, Marketing Cloud, CRM Analytics, and Introhive.
Domain
Legal services / Salesforce platform
Required skills
Salesforce platform expertise, Sales Cloud, Marketing Cloud, CRM Analytics, Introhive, Flow declarative tools, Apex, ITIL processes, Agile methodologies, solution design, data modeling, technical specifications, stakeholder management, strategic technology advice
Preferred skills
Product team experience, strategic technical role experience, international organization experience, professional services experience
Technologies
Salesforce, Sales Cloud, Marketing Cloud, CRM Analytics, Introhive, Flow, Apex
Responsibilities
Own solution designs across Salesforce and its integrations from discovery through implementation and transition to service; Work with Product Owners, Business Analysts, and business stakeholders to clarify requirements and agree acceptance criteria; Assess solution options and explain benefits, costs, and risks; Produce and maintain solution designs, data models, and technical specifications; Act as a consultative technical point of contact for business stakeholders; Leverage hands-on expertise to assure development of enhancements by implementation partners; Identify opportunities for improvements and optimisations; Ensure alignment of business strategy, technology strategy, and market trends in solutions; Act as a Trusted Advisor providing strategic technology advice.
Seniority
Senior, hands-on IC with strategic influence
