Global CDD Business Process Analyst
Core
Analyze and improve Customer Due Diligence (CDD) processes, procedures, and workflows to enhance efficiency, quality, and client experience within the payments industry.
Role type
Senior IC business process analyst (CDD/KYC/AML)
Builds
End-to-end test scenarios, process documentation, and operational control updates for the Enterprise Customer Due Diligence team
Domain
Financial services / Payments / Regulatory Compliance (CDD, KYC, AML)
Required skills
CDD process analysis, process mapping, business case development, regulatory requirement interpretation, risk management principles, data interpretation, stakeholder engagement, change implementation support
Preferred skills
Experience with operational teams, user acceptance testing, benefit tracking, workshop facilitation
Technologies
None explicitly stated
Responsibilities
Document and maintain current and future state processes, procedures and workflows; Conduct in-depth analysis of existing due diligence processes to identify inefficiencies; Design and deliver comprehensive end-to-end test scenarios and test cases; Facilitate workshops and stakeholder discussions to understand business needs; Partner with stakeholders to define success criteria and measure outcomes of process enhancements
Seniority
Senior, hands-on IC