Senior Officer, CMI Learning and Development (1-year contract)
Core
Manage training systems, organize schedules, and deliver foundational training programs for new onboarding agents.
Role type
Senior Learning and Development Officer
Builds
Training programs, eLearning modules, and learning resources for insurance agents
Domain
Insurance / Financial Services
Required skills
Training administration, eLearning development, training facilitation, stakeholder support, project planning, multimedia content development
Preferred skills
Poster design, video production
Technologies
Microsoft Word, Excel, PowerPoint
Responsibilities
Manage training systems and maintain records, organize training schedules and venue arrangements, develop and maintain training materials, deliver foundational training for new agents, provide support to internal stakeholders and cross-team initiatives