Device Operations Specialist
Core
Day-to-day operational management of Xplor's payment device estate, including ordering, provisioning, deployment, replacement, and inventory control.
Role type
Device Operations Specialist
Builds
Payment device estate lifecycle management for membership-based and service-based industries
Domain
Fintech / Payment Operations / Hardware Logistics
Deliverable
infrastructure
Required skills
Device lifecycle management, inventory control, data reconciliation, vendor coordination, process improvement, incident investigation, reporting
Preferred skills
Experience in mobile/telecoms hardware, IT asset management, logistics, payment operations
Technologies
POS Portal, spreadsheet tools
Responsibilities
Maintain serial-number-level device records, reconcile device estate with POS Portal, validate and track device orders, monitor stock levels, coordinate replacements and returns, support deployments and upgrades, act as primary operational contact for device enquiries, report on inventory and incidents, support audit evidence and PCI controls, identify process gaps and improve playbooks
Seniority
Individual Contributor, operational specialist
