Application Security Digital Experience & Intelligent Automation Lead
Core
Build and evolve the digital front door for Application Security by creating self-service experiences, guided service navigation, workflow automation, and conversational interfaces.
Role type
Senior IC Digital Experience & Intelligent Automation Lead
Builds
Self-service portals, conversational agents, automated workflows, and knowledge-access solutions for internal employees.
Domain
Financial Services / Digital Experience & Automation
Deliverable
product features
Required skills
Digital experience design, workflow automation, API integration, knowledge management, conversational interface design, user needs translation, platform engineering, service management, application development, data analysis.
Preferred skills
Copilot Studio, Power Platform, Power Automate, Dataverse, low-code automation, conversational assistants, AI-enabled user experiences, cybersecurity support.
Technologies
Copilot Studio, Power Platform, Power Automate, Dataverse, JSON, APIs, enterprise systems.
Responsibilities
Design and build self-service, conversational, and workflow-driven experiences; Create guided request and intake experiences; Integrate knowledge sources and enterprise systems; Develop automation workflows to collect information and route requests; Evaluate digital-experience effectiveness through usage patterns and metrics.
Seniority
Senior, hands-on IC
