Application Support Analyst - Front Office - Fixed Income & Derivatives Sales & Trading - AVP
Core
Provide business-facing and technical production support for business-critical Fixed Income and Derivatives applications, focusing on electronic trading platforms and front-to-end trading workflows.
Role type
Senior IC application support analyst (fixed income & derivatives)
Builds
Electronic trading platforms, FIX-based workflows, trade execution and booking systems
Domain
Financial services / Capital markets / Fixed Income & Derivatives
Required skills
Incident ownership, analytical troubleshooting, production support, release management, stakeholder coordination, root cause analysis, compliance adherence
Preferred skills
Knowledge of electronic trading venues, market connectivity, automation, resilience testing
Technologies
Electronic trading platforms, FIX protocols, trade execution systems, market connectivity tools
Responsibilities
Provide day-to-day production support for Front Office Fixed Income applications; Deliver high-quality support for electronic trading workflows including pricing, RFQ, order management, trade execution, trade booking and STP processes; Own and manage high-severity incidents; Investigate root causes of recurring issues; Support production releases, upgrades and onboarding of new functionality; Maintain support documentation, operational procedures, knowledge articles and support runbooks; Ensure compliance with change governance, production controls, audit requirements and technology risk standards; Contribute to automation, monitoring improvements, resilience testing, disaster recovery activities and continuous service improvement initiatives.
Seniority
Senior, hands-on IC