Claims Relationship Lead
Hybrid
Core
Key claims contact for a portfolio of larger clients, strengthening relationships and delivering a market-leading claims experience.
Role type
Senior client relationship lead (commercial insurance claims)
Builds
Bespoke claims protocols and service solutions
Domain
Commercial insurance / Claims management
Deliverable
client delivery
Required skills
Relationship management, stakeholder management, commercial insurance claims knowledge, data analysis, presentation and workshop delivery
Preferred skills
Influencing skills, customer-facing training experience
Responsibilities
Support day-to-day client needs, resolve complex or contentious claims issues, analyze market trends and performance data, support acquisition and retention activities, deliver workshops and training
Seniority
Senior, hands-on IC